Shipping policy

Shipping Policy

Last updated: 22 October 2026

Thank you for shopping with Colbryan Finds. This Shipping Policy explains how we process and deliver orders placed through our online store.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing time depends on the product and the supplier. For products supplied through CJdropshipping, CJ has confirmed a general processing estimate of 3–5 business days after payment to CJ for products not already stocked at its warehouse. For products supplied through other supplier marketplaces, processing time is set by the individual supplier and is confirmed on request. Processing is separate from shipping transit time. These are general supplier estimates, not guaranteed dispatch times for every item. Please contact us before ordering to confirm processing and transit for your chosen product and destination.

Because some products may be fulfilled and shipped by third-party suppliers or fulfilment partners, processing times may vary depending on the product, supplier, destination, stock availability, and other circumstances.

Once your order has been dispatched, tracking information will be provided where tracking is available.

Shipping Destinations

Colbryan Finds ships to destinations that are available for selection during checkout.

The availability of a country or region at checkout does not guarantee that every product can be delivered to that destination. Some products may be subject to supplier, carrier, customs, or other geographical restrictions.

If we are unable to fulfil an order to your delivery address, we will contact you and, where appropriate, cancel the affected order and issue a refund.

Shipping Costs

Shipping charges, where applicable, are calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary according to the product, destination, delivery method, order value, weight, supplier, or fulfilment location.

Estimated Delivery Times

Shipping estimates are based on the supplier’s or carrier’s quote for the selected product, variant, destination and shipping method. The quoted shipping range starts after dispatch and does not include order processing unless the supplier explicitly states otherwise. Please refer to the destination-specific shipping estimate on the product page, where available, or contact finds-support@colbryan.com before ordering for the current quote. Processing time depends on warehouse stock and supplier preparation and is confirmed separately. We do not apply one delivery range to every product or country. For CJ-supplied products, CJ has confirmed that its quoted shipping transit ranges are calendar days. Processing is measured separately in business days.

Check the product page and checkout for the estimate for your destination. If an estimate or processing time is not shown, contact finds-support@colbryan.com with the product, variant and delivery postcode before placing your order. A transit estimate alone is not a total delivery estimate.

Delivery estimates are provided as estimates rather than guaranteed delivery dates unless expressly stated otherwise.

International and supplier-fulfilled orders may take longer to arrive.

Delivery may also be affected by customs processing, carrier delays, public holidays, severe weather, high-volume periods, local delivery conditions, or other circumstances outside our reasonable control.

Multiple Shipments

If your order contains multiple products, they may be supplied from different fulfilment locations. Your order may therefore arrive in separate packages and on different dates.

Where available, separate tracking information may be provided for each shipment.

Tracking Your Order

Where tracking is provided by the relevant carrier or fulfilment partner, tracking details will be sent to the contact information supplied with your order.

Please allow some time after receiving a dispatch notification for tracking information to become active.

Incorrect Delivery Addresses

Please check your delivery address and postcode before paying. If you notice an error, email finds-support@colbryan.com with your order number as soon as possible. We will check whether the address can still be corrected before dispatch; changes may not be possible once a parcel is with the carrier.

Fulfilment and shipping origin

Colbryan Finds is an Irish online retailer. Products are sourced through CJdropshipping and other supplier marketplaces, such as AliExpress, and may ship directly from supplier warehouses, including warehouses in China or other countries. Our business contact address in Galway is not a statement that products are held or dispatched locally. Contact us before ordering if you need confirmation of the shipping origin for a particular product.

Delayed, missing or damaged deliveries

Email finds-support@colbryan.com with your order number if delivery is overdue or your parcel arrives damaged. We will investigate with the fulfilment partner or carrier and explain the available resolution. Supplier and carrier arrangements do not remove your statutory consumer rights.

Returns and contact

See our Return and Refund Policy. For an accepted return, we provide a prepaid return label at no cost to you and the correct return address. Please contact us before sending a return.

Colbryan Finds, operated by Ejike Kingsley Ewuzie, sole trader.
Unit 7 Ballybrit Business Park, Galway, H91 HT73, Ireland.
Email: finds-support@colbryan.com
Telephone: +353 89 980 9148.